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Review

Are your current IT services or business processes right for you?

Why should an organisation consider reviewing its IT related services or its business processes on a regular basis? In today's world IT Services sits astride two horses: IT and the business. The service thus has to serve two masters. Listed below are some reasons for an organisation to request that a Review be carried out:

• Business management recognises the importance of IT services to the business, but cannot see how their needs are being met.

• The expectations of IT from its current services are not being met by its delivery of standards, procedures and guidelines for the sharing of data and functions.

Key Benefits

• Re-orientate IT services to meet business needs both now and in the future;

• More effective IT services;

• A better use of methods and tools to exploit the information resources available to the organisation;

• A more web services conscious organisation for the enterprise not only within IT but also within the business.

Capabilities

It is a focused service that assesses how well an organisation's IT services are being managed. Its aim is to judge the fitness for purpose and value for money being given by an organisation's current and future services. Through Holloway Consulting’s experience in the field of software (both infrastructure and applications) and process management, an assessment of an organisation's IT services against other organisations can be achieved. The Review is aimed at providing answers to Business and IT managers on the exploitation and management of business IT services in their organisation.

• Capability 1

  • Data gathering through workshops and surveying using vertical knowledgeable and IT savy consultants.

• Capability 2

  • Ability to use appropriate modelling and presentation techniques for the audience.

• Capability 3

  • Board, Executive and Technical presentation skills

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Last modified: 01/21/09